Privacy Policy

Clicky Marketing Ltd (“Clicky”, “we”, “us”) provides Google Ads management, landing pages and call tracking for New Zealand service businesses. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have.

It applies to information collected through our website www.clicky.nz, our service landing pages, and the enquiry and sign-up forms on them.

We collect information in three ways:

Information you give us

When you submit an enquiry, request a campaign, or sign up, you may provide:

• your name, business name, email address and phone number;
• your website URL, the services you offer, and the regions or suburbs you work in;
• any message or details you include in a form or email to us.

Information collected automatically

When you visit our site we may automatically collect technical data, including your IP address, browser type, device type, approximate location (derived from IP), the pages you view, and how you found us (such as the search term or ad you clicked).

Information from advertising platforms

We use Google Ads and the Meta (Facebook) advertising platform to promote our services and, where you are a client, to run your campaigns. These platforms may share aggregated and device-level data with us, such as ad click identifiers, conversion events, and audience insights. This data is governed by the relevant platform’s own terms and policy.

We use the information we collect to:

• respond to your enquiries and provide quotes or campaign briefs;
• set up, run and manage Google Ads campaigns and landing pages for clients;
• track calls, form submissions and other conversions so we can report on performance;
• build a draft campaign from your website when you request one through our forms;
• communicate with you about your account, billing and support;
• improve our website, services and advertising; and
• meet our legal and tax record-keeping obligations.

We process your personal information because we need it to take steps before entering into a contract with you (your enquiry), to perform a contract once you become a client, and for our legitimate interests in running and improving our business and marketing. Where you have given us consent (for example, to receive marketing emails), you can withdraw it at any time.

Our website uses cookies and similar technologies to operate, to understand how it is used, and to measure advertising performance. These include:

• Essential cookies needed for the site to function, such as remembering your selections;
• Analytics cookies that help us count visits and understand which pages are popular; and
• Advertising cookies and pixels, including the Google Ads tag and the Meta (Facebook) Pixel, which let us measure ad performance and show our ads to relevant audiences.

You can control or delete cookies through your browser settings. Disabling advertising or analytics cookies will not stop the site working, but it may limit how well we can measure and optimise campaigns.

We only share your information where necessary to provide our service or as required by law:

• Advertising platforms — Google and Meta, to set up and run ads and track conversions;
• Call tracking and analytics providers — to attribute calls and enquiries to your campaigns;
• Hosting and website providers — that host our site and landing pages; and
• Professional advisers and authorities — such as our accountant or where we are legally required to disclose.

We do not sell your personal information. Any third party we use is responsible for handling your data in line with their own privacy policy.

If you are a client, you may direct enquiries from your landing page to us so we can track and report on them. Where we process personal information about your customers on your behalf (for example, call recordings or enquiry details), we do so as a service provider on your instructions. You remain responsible for telling your customers how their information is handled and for having a lawful basis to share it with us.

We keep personal information only as long as we need it for the purpose it was collected. Enquiry data is generally kept for up to 24 months; client account and billing records are kept for the term of the engagement plus the period required by New Zealand tax and business record-keeping law (typically seven years). You can ask us to delete your enquiry data sooner — see “Your rights” below.

Because Google, Meta and some of our providers are overseas, your information may be processed outside New Zealand, including in the United States and elsewhere. We only share information with providers that offer appropriate safeguards, and we take steps to ensure it is protected to a standard comparable with New Zealand law.

We use reasonable technical and organisational measures to protect your information, including access controls and encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data against unauthorised access, loss and misuse.

Under New Zealand privacy law you have the right to:

• access the personal information we hold about you;
• ask us to correct it if it is inaccurate or out of date;
• ask us to delete your enquiry information, where we are not required to keep it;
• withdraw any consent you have given for marketing; and
• complain to the Office of the Privacy Commissioner if you have a concern.

To exercise any of these rights, email sheldon@clicky.nz.

Our services are aimed at business owners, not at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. The “last updated” date at the top reflects the most recent version. Material changes will take effect when posted on this page. We encourage you to review it periodically.

If you have any questions about this Privacy Policy or how we handle your information, contact us:

• Email: sheldon@clicky.nz
• Phone: 07 811 3383
• Website: www.clicky.nz
• Company: Clicky Marketing Ltd, New Zealand

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