Terms of Service

These Terms of Service (“Terms”) form an agreement between you (“you”, “your”) and Clicky Marketing Ltd (“Clicky”, “we”, “us”) for the use of our website www.clicky.nz and our Google Ads, landing-page and call-tracking service (the “Service”).

By requesting a campaign, signing up, or otherwise using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

Clicky provides managed Google Ads campaigns, landing pages built for your trade, and call and enquiry tracking for New Zealand service businesses. The Service includes:

• setting up and managing Google Ads campaigns for the services and regions you choose;
• building a landing page in your branding with your details and a quote or enquiry form;
• tracking calls and form submissions so we can measure and report on results; and
• generating a draft campaign brief from your website when you request one.

We aim to get ads live within about a week of sign-up, subject to you providing the information and approvals we need.

As part of the Service, we agree to run ads for only one business in each trade, in each region, while that business is an active client. This exclusivity applies to the trade and region you have signed up for and is subject to your account remaining in good standing.

Exclusivity does not prevent us from working with businesses in other trades, other regions, or businesses offering different services. If a region becomes available again, we may offer it to another business.

Our plans are quoted at sign-up and are billed monthly in advance. Ad spend may be included in your plan or charged separately — the details are confirmed on your order. Unless otherwise stated, all prices are in New Zealand dollars and exclude GST.

• Payment is due on the date shown on your invoice.
• If a payment is not received, we may pause your campaigns until the account is settled.
• Where ad spend is included, any unused portion is not carried over or refunded unless we agree otherwise in writing.

The Service runs on a month-to-month basis with no long-term lock-in. You can cancel at the end of any monthly billing period by giving us notice before your next billing date.

• Cancellation takes effect at the end of the current paid month — you will not be charged for the following month.
• Fees already paid for the current period are non-refundable, except where required by New Zealand consumer law.
• On cancellation, we will wind down your campaigns and, at your request, provide a copy of your landing-page content and reports.

To help us deliver the Service, you agree to:

• provide accurate business, contact and service information;
• give us reasonable access to your Google Ads account, or let us manage one on your behalf;
• respond to approval and content requests in a timely way;
• ensure the services, regions and claims you ask us to advertise are lawful, accurate, and yours to promote; and
• comply with Google’s advertising policies and any platform terms that apply.

We will build ad copy, landing-page content and creative for your campaigns. You are responsible for reviewing and approving that content. Once approved, we may publish it. You retain ownership of your business name, logos, photos and trademarks that you provide to us; you grant us a licence to use them for the purpose of running your campaigns and landing page for the term of the Service.

Clicky owns the Service, our methodology, templates and the tools we use to deliver it. You own your business information, branding and content that you supply. Campaign and reporting data generated through the Service may be shared with you for your records. You may not copy, resell or reuse our templates, tools or methodology except as needed to use the Service.

Our handling of personal information is set out in our Privacy Policy, which forms part of these Terms. Where we process information about your customers on your behalf, you are responsible for having the right to share that information with us and for telling your customers how it is used.

We provide the Service using reasonable skill and care, but advertising results depend on many factors outside our control (including market conditions, search demand and how callers convert). We do not guarantee any specific number of calls, leads or sales.

To the fullest extent permitted by New Zealand law, our total liability for any claim arising out of or relating to the Service is limited to the fees you have paid us in the three months before the event giving rise to the claim. We are not liable for indirect, consequential or loss-of-profit damages, or for events outside our reasonable control.

Nothing in these Terms limits any rights you may have as a consumer under New Zealand consumer law, which cannot be excluded.

You agree to indemnify Clicky against any claim, loss or cost arising from your breach of these Terms, from content or claims you ask us to publish that are inaccurate or infringe someone else’s rights, or from your breach of any advertising platform’s policies.

We may suspend or end the Service if you breach these Terms, if your account is overdue, or if continuing to run your campaigns would breach Google’s or Meta’s policies or applicable law. Where practical, we will give you notice and a chance to fix the issue first. Either party may end the Service immediately if the other becomes insolvent or breaches these Terms in a serious or repeated way.

These Terms are governed by the laws of New Zealand. Any dispute will be dealt with by the New Zealand courts, and you and Clicky submit to their jurisdiction. Nothing in these Terms affects your rights under the Consumer Guarantees Act 1993 or other non-excludable consumer protections.

We may update these Terms from time to time. The “last updated” date at the top shows the current version. We will give you reasonable notice of any material change that affects you as a client. Continued use of the Service after a change takes effect means you accept the updated Terms.

If you have any questions about these Terms, please contact us:

• Email: sheldon@clicky.nz
• Phone: 07 811 3383
• Website: www.clicky.nz
• Company: Clicky Marketing Ltd, New Zealand

[Insert your registered company address and New Zealand Business Number here before relying on these Terms.]